Overall
General satisfaction
Overall, was the help and treatment you received at the institution satisfactory?
0 Response(s)
About
No information available
History
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Satisfaction Survey
0 Response(s)
Access
Finding / making an appointment
Was it easy to find the provider and to make an appointment
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Organisation
Waiting periods
Were the waiting periods (waiting room, treatment room, tests,...) acceptable for you
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Accommodation
Cleanliness / Hygiene / Privacy /Atmosphäre
Were the accommodations clean and appealing with enough privacy
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Communication
Friendliness / respect / listening
Did the staff listen to you, treat you respectfully/ friendly and take your opinions into consideration
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Information
Understandebility / Completness
Were you well (completely and understandably) informed before during and after the treatment
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Treatment
Competence / methods / effectiveness
Did you have trust in the competence of the staff and the appropriateness and effectiveness of the treatment
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Accessibility
Languages
No information available
Recognised by
No information available
Patients admission
No information available
Additional Information
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Part of corporate group
Name
Staff contact details
No information available